Trusted IT Services & Support in Brisbane since 2002

Top-rated Personalised IT Support, Managed Services & Security, Cloud-Based Business IT Solutions & Phone Systems in Brisbane.

★★★★★  5.0 · Rated Excellent on Google (44 Reviews)

No obligation · We won’t spam you · Response within 1 hour

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Small Business IT Solutions Brisbane
women IT provider Netcomp

How we work

Netcomp Solutions Managed Services Provider

  • Under 1 hour response time
  • 24/7 automated monitoring
  • Fixed monthly pricing, no lock-in
  • Essential Eight aligned security
  • 100% client retention past year one
About Us

Essential IT Services & Cyber Protection to Secure Your Business

Networks, backups, monitoring, helpdesk. We run your IT function so you don't have to hire one.

Essential Eight alignment, endpoint protection, and real incident response — not antivirus with a logo.

Microsoft 365 setup, cloud migration, and hybrid workloads — configured once, properly.

Backups that are actually tested. Recovery plans that are actually written down. Standard on every Netcomp client.

SEO, Google Ads, and content measured in leads — not impressions or vanity metrics.

Business internet and VoIP — selected, installed, and supported by people who answer the phone.

Vitaly

Managed IT

Elena

Digital Marketing

The team you will actually work with.

Meet The Team

it really feels like they are our IT department.

We can pick up the phone and talk to somebody.

Annette
Hitman Pest Control
I have been using Netcomp as my role as office manager at Hitman Professional Pest Control since 2008. They come to our office regularly every week and look after our computer equipment including 20+ computers and our servers. No matter what time of the day it is Netcomp team will always return my call and most times is able to fix any problems remotely. If you’re looking for a reliable IT person, then Netcomp is the one for you.
Terese
Seamech
Before we started working with Netcomp our computing system was struggling with the upkeep of two businesses on one outdated server with terrible remote connectivity. Two years later we are running smoothly with a new updated system and server hosted in Netcomp’s own secure data centre. We feel safe knowing that Vitaly is always quick to respond should any IT advice or urgent support be needed
Vesna
Maney Transport
It’s amazing what a company can do with reliable and excellent IT support. Netcomp Solutions are being a part of Maney Transport supporting team for quite some time and we are very happy to have them on our speed dial. Always on time, available and friendly. Would recommend to anyone, anytime!!!
Nikki
Just Us Law
As a law firm our IT systems need to run smoothly at all times given the importance of our deadlines. Our firm have been using Vitaly from Netcomp Solutions as our IT Department since 2008 and he has solved many problems for us quickly and efficiently. Through Netcomp we recently updated our server and a number of desktop computers which greatly improved the slow performance our system was developing. In addition he has also helped us get up and running with our new Open Practice software and hosts our firms website. He has been responsive and readily available and it’s a relief to know that he is available to support us.

FAQ

Yes, Netcomp offers a range of IT support plans tailored to fit different business needs.

From comprehensive managed IT services in Brisbane to specific IT consultancy, our plans are designed to provide flexible and scalable solutions.

We cater to various IT infrastructures, ensuring optimal performance and support.

Our prices are absolutely transparent, and you can see them on our website, see our Plans & Pricing

An MSP, or managed service provider, offers ongoing support and actively manages your IT environment, unlike the break/fix model, which only addresses issues as they arise.

MSPs like Netcomp focus on preventing problems before they impact your business, whereas break/fix services offer a more transactional, less proactive approach.

Netcomp’s expertise in IT support and managed services spans extensively across Queensland and other major regions in Australia.

Our service coverage includes:

In and around Brisbane: From the city centre to suburban areas like Spring Hill, West End, and New Farm.

Northern Suburbs: Including Chermside, Aspley, and North Lakes.

Southern Suburbs: Covering Mt Gravatt, Sunnybank, and the bustling areas of Logan.

East Side Regions: From the bayside beauty of Wynnum and Redlands Bay to the growing communities in Capalaba.

Western Fronts: Including Indooroopilly and the leafy surrounds of Toowong and Kenmore.

Gold Coast: Stretching down the coast to encompass areas from Southport to Broadbeach and beyond to Coolangatta.

Sunshine Coast: Covering coastal havens from Caloundra up to Noosa and the hinterlands.

Ipswich & Beyond: Servicing the historic city of Ipswich and its surroundings.

Toowoomba and the Darling Downs: Providing IT support for businesses in the Garden City and the fertile plains beyond.

Greater Queensland: Extending services to Cairns, Townsville, and Mackay for businesses outside the Southeast Queensland corner.

Major Australian Cities: Including metropolitan centres such as Sydney, Melbourne, Canberra, Perth, Adelaide and Darwin.

This extensive coverage ensures that, no matter where your business is situated, from the vibrant streets of Brisbane to key locations across Australia, Netcomp is your reliable partner for all IT support needs.

Managed IT services are all about proactive support.

Unlike traditional IT support, which typically reacts to issues, managed IT support services anticipate challenges and offer continuous system monitoring and management.

This approach maximises system uptime and efficiency, streamlining your IT operations with less resource expenditure.

Transitioning to a managed IT service provider (MSP) involves several important steps, which can be summarised as follows:

Evaluate Your IT Needs: Start by thoroughly assessing your current IT setup and future goals. Understand what services you have, what’s missing, and what you’d like to implement.

Choose the Right MSP: Look for an MSP that aligns with your business needs. Consider their service offerings, ability to scale, security protocols, customer support, and get quotes to compare.

Set a Transition Timeline: Develop a clear timeline with a start and end date, including milestones and checkpoints to ensure the process stays on track.

Communicate the Plan: It’s crucial to inform all stakeholders, including employees and customers, about the transition. Explain the benefits and address any concerns they might have.

Ensure a Smooth Transition: Work closely with the MSP to transfer IT services, data, and applications. You may need additional IT support during this phase to manage the transition without disrupting business operations.

Each of these steps should be handled with care to ensure minimal disruption to your business.

Regular communication with your new MSP during the transition phase is key to resolving any issues swiftly.

Netcomp’s IT services are versatile, serving a wide array of sectors including law firms, not-for-profit organisations, and accounting firms in Brisbane and beyond.

Our IT solutions are customised to meet the unique challenges of each industry, ensuring relevant and effective IT management and support.

Not sure if we're the right fit?

Book a 20-minute call with Vitaly. We'll look at your current setup and tell you — honestly — whether Netcomp is the right move for your business. No sales pitch.

Contact Us
Vitaly, founder of Netcomp Solutions Brisbane IT support