The Brisbane MSP That Clients Don't Leave.

Brisbane-based since 2002. Fixed monthly pricing, no lock-in, under-1-hour response. That’s why clients stay.

24+

Years in Brisbane IT

5.0★

from 44 Google Reviews

< 1hr

Response Time

How we work

Netcomp Solutions Managed Services Provider

Essential IT Services & Cyber Protection to Secure Your Business

Networks, backups, monitoring, helpdesk. We run your IT function so you don't have to hire one.

Essential Eight alignment, endpoint protection, and real incident response — not antivirus with a logo.

Microsoft 365 setup, cloud migration, and hybrid workloads — configured once, properly.

Backups that are actually tested. Recovery plans that are actually written down. Standard on every Netcomp client.

SEO, Google Ads, and content measured in leads — not impressions or vanity metrics.

Business internet and VoIP — selected, installed, and supported by people who answer the phone.

Free onboarding. Free cybersecurity audit.

Every new Netcomp client starts with a full Essential Eight review, fully configured, at no cost. You know where your risks are before you see your first invoice.

Vitaly

Managed IT

Elena

Digital Marketing

Meet the team behind Netcomp.

it really feels like they are our IT department.

We can pick up the phone and talk to somebody.

I have been using Netcomp as my role as office manager at Hitman Professional Pest Control since 2008. They come to our office regularly every week and look after our computer equipment including 20+ computers and our servers. No matter what time of the day it is Netcomp team will always return my call and most times is able to fix any problems remotely. If you’re looking for a reliable IT person, then Netcomp is the one for you.

Before we started working with Netcomp our computing system was struggling with the upkeep of two businesses on one outdated server with terrible remote connectivity. Two years later we are running smoothly with a new updated system and server hosted in Netcomp’s own secure data centre. We feel safe knowing that Vitaly is always quick to respond should any IT advice or urgent support be needed

It’s amazing what a company can do with reliable and excellent IT support. Netcomp Solutions are being a part of Maney Transport supporting team for quite some time and we are very happy to have them on our speed dial. Always on time, available and friendly. Would recommend to anyone, anytime!!!

As a law firm our IT systems need to run smoothly at all times given the importance of our deadlines. Our firm have been using Vitaly from Netcomp Solutions as our IT Department since 2008 and he has solved many problems for us quickly and efficiently. Through Netcomp we recently updated our server and a number of desktop computers which greatly improved the slow performance our system was developing. In addition he has also helped us get up and running with our new Open Practice software and hosts our firms website. He has been responsive and readily available and it’s a relief to know that he is available to support us.

FAQ

How quickly do you actually respond when we raise a ticket?

Tickets raised during business hours (Mon–Fri, 8:30am–5pm AEST) are seen by a real technician within 60 minutes. Most are resolved inside the first call. Our monitoring runs 24/7 — we often catch problems before you do. After-hours phone support is available on request.

Are you really Brisbane-based, or is it outsourced overseas?

Every technician on our team works from our Greenslopes office, or from their Brisbane homes during hybrid days. We don’t outsource overseas, and we don’t use offshore helpdesks. You will know the name of the person answering your call.

Do you charge for quotes or initial assessments?

No. The first meeting and the IT audit are free, including an onsite visit if you’re in greater Brisbane. You get a written report at the end of it whether you hire us or not.

What if we already have an in-house IT person?

That’s fine — we offer co-managed IT specifically for this. We handle infrastructure, monitoring, backups, and escalation cover; your in-house person owns day-to-day user support and knows your team. You get the specialist work without paying for a second full-time role.

Are we locked into a contract?

No. Our plans are month-to-month. No minimum term, no exit fees. If we’re not earning your business, you leave with 30 days’ notice. The evidence that this model works: 100% of our clients stay past year five — because they want to be, not because they have to be.

Do you work with businesses outside Brisbane?

Our onsite work is Brisbane and South East Queensland only. Remote support, monitoring, and cloud management we can deliver anywhere in Australia — and we do, for clients who’ve moved interstate or have multiple offices. If you’re outside Brisbane and considering us, book a call and we’ll tell you honestly whether we’re the right fit.

Not sure if we're the right fit?

Book a 20-minute call with Vitaly. We'll look at your current setup and tell you — honestly — whether Netcomp is the right move for your business. No sales pitch.